Shipping Policy

🌍 WORLDWIDE SHIPPING

At ReTang, we take pride in delivering our handcrafted creations to beauty enthusiasts around the globe. During checkout, you'll find clear details on shipping costs and estimated delivery times. Plus, enjoy free shipping on orders over €69 as a thank-you for choosing us!

 

 

❤️ CRAFTING YOUR ReTang MAGIC

Each ReTang piece is made-to-order with meticulous attention to detail. This not only ensures a personalized touch but also supports sustainability by minimizing waste. Please allow 2-5 business days for our skilled artisans to bring your vision to life.

 

🚚 SHIPPING TIMELINE

Orders are shipped promptly after processing, Monday through Friday, excluding holidays. Once dispatched, you’ll receive an email with a tracking number to monitor your package every step of the way.

 

📦 LOST OR STOLEN PACKAGES

We know how disheartening it is to experience a lost or stolen package. While such situations are beyond our direct control, our customer service team is here to help. We'll work closely with you and the carrier to address the issue and strive for a solution that ensures your satisfaction.